Onelift - Terms Of Service

User Agreement and Terms of Service

PLEASE NOTE: Onelift is not a cloud hosting provider. Onelift is a software platform that enables automated setup on the user's own third-party cloud accounts (Hetzner, Vultr, etc.). All responsibility after installation belongs to the user.

1. Parties and Subject

This User Agreement ("Agreement") has been concluded between OneLift and the user who becomes a member of the platform ("User") to determine the terms of use of the cloud automation services offered by the platform.

2. Description of Service

Onelift provides the service of automating the creation of virtual servers (VMs), installation of software packages, and configuration processes on the User’s own third-party cloud provider accounts (Hetzner, Vultr, DigitalOcean, etc.) using the User’s API keys.

3. Membership and Account Security

The User guarantees the accuracy of the information provided during registration.
API Keys: The User is personally responsible for the security of the API keys and SSH keys defined on the platform. Onelift cannot be held responsible for costs incurred due to unauthorized use of these keys.
Zero-Access Policy: The User acknowledges that after the "Cutover" process is completed, Onelift's access to the server is completely severed, and server security is their own responsibility from that point forward.

4. Payment, Subscription, and Sales Terms

Onelift services are charged based on the selected plan. The terms regarding the pricing model are as follows:

Subscription: Payments for paid plans are collected monthly or annually.
Third-Party Costs: The fee collected by Onelift is only for the automation service. Server invoices issued by cloud providers (Hetzner, Vultr, etc.) are directly the obligation of the User.
Right of Withdrawal: Pursuant to the Regulation on Distance Contracts; since the services are "services performed instantly in electronic environment and intangible goods delivered instantly to the consumer," no right of withdrawal or refund is possible once the use of the service has started.

5. Limitation of Liability (Disclaimer)

Onelift shall not be held responsible for the following situations under any circumstances:

Interruptions, data loss, or account suspensions occurring at third-party cloud providers (Hetzner, etc.).
Security vulnerabilities or data leaks resulting from incorrect configurations made by the User on the server.
Delays that may occur due to API limits or provider-related errors during automatic installation.
Errors or vulnerabilities within the open-source tools installed (Docker, Coolify, Traefik, etc.).

6. Prohibited Uses

The User undertakes not to use the servers established through Onelift for hosting illegal content, malicious use (DDoS, botnet), sending spam e-mails, or any activity contrary to the laws of the Republic of Türkiye. Otherwise, Onelift has the right to terminate the service unilaterally.

7. Amendments and Termination

Onelift reserves the right to update the terms of the Agreement. Updated terms become effective as soon as they are published on the platform. The User can terminate the use of the service by canceling their subscription at any time.

8. Authorized Courts

Istanbul Courts and Execution Offices are authorized for any disputes arising from this agreement.

Last Updated: January 25, 2026